All dimensions given are nominal and subject to manufacturing tolerances.
Variations in colour shade occur in all natural stone products, this variation in colour is part of the charm of a natural stone product and helps to provide the warm effect only stone can. We have tried to show the full range of colours in the photographs provided.
Samples can be provided for a small charge to cover postage, generally £10. Contact our sales team to arrange delivery of your required samples. This is refundable on all orders over 30m.
Returns Policy:
If you buy a product and we deliver it to you, you may cancel your order (or any part of it) for any reason before delivery or within 14 days after delivery by getting in contact with us, either by phone or email.
This is subject to the following conditions:
• The product must be unused, as new, in a saleable condition and returned in the original product packaging with all shrink wrapping and banding around the pallet or crate still intact.
• You will receive a full refund of the price paid less relevant delivery charges and collection charges.
Damaged Goods
On the odd occasion 1 or 2 slabs may have broken in transit, if this is the case we recommend you use these for the cuts you will usually have to make when laying a patio.
It is your responsibility to ensure that your goods are checked before signing the delivery note. If you have received a pallet or crate that is damaged and have chosen to accept the delivery, it is important that you sign the delivery note as "damaged".
You must notify us of any damage within 48 hours of receipt via email (See below for email address) and we will require digital photographic evidence of the damage to be supplied to us via email or alternatively printed media via the postal system, but you must have notified us within the first 48 hours of receipt. We will then arrange to collect and replace your item within the usual time scales as indicated in the terms of delivery or offer an alternative remedy. Signing of the delivery note as ‘unchecked’ (or similar wording) does not waive your right of notification to us for damage. Signing the delivery note as ‘unchecked’ (or similar wording), will be deemed to have been accepted as undamaged. We cannot accept claims for damaged goods if the courier has obtained a clean signature or if more than 48 hours have passed since delivery.